WHAT ARE THE KEY FEATURES OF DUBAI UNIFIED LICENCE (DUL)?
The DUL presents a range of key features and benefits for users. It provides access to verified DUL data housed in a digital repository, streamlining business verification processes in various interactions. The issuance of No Objection Certificates (NOCs) and permits for economic activities is simplified through a unified and streamlined process. Furthermore, the DUL offers unified and verified information about existing businesses, proving advantageous for prospective owners seeking details about operating businesses in the emirate. Looking ahead, the DUL aims to facilitate banks in opening accounts for Dubai-based companies with enhanced ease and efficiency.
Businesses can use their unique DUL QR Code on their premises, websites, and social media accounts instead of presenting the traditional trade licence certificates. This QR code enables government entities, service providers, suppliers, and customers to scan and retrieve information about the company. During the current phase, existing businesses, and commercial establishments in Dubai, including those in free zones, will receive their unique ‘Dubai Unified Licence’ Number and associated QR codes upon completion of the data update process. The system allows banks to access Know Your Customer (KYC) company data when opening bank accounts. Business owners in the future can also further benefit from the availability of unified and documented information about existing businesses in Dubai, thus creating a complete record of such company data, including free zones.
WHAT IS THE DIFFERENCE BETWEEN A LICENCE NUMBER AND DUBAI UNIFIED LICENCE (DUL)?
A licence number is a unique code given by the licensing authority, while a DUL is a special company ID used everywhere in Dubai, including mainland and free zones. Think of DUL as the main ID for businesses in Dubai. It helps the public and service providers find information about a business easily.
HOW CAN THE DUBAI UNIFIED LICENCE (DUL) BE UTILIZED EFFECTIVELY?
The Dubai Unified Licence (DUL) serves as the primary business identity for companies operating in Dubai. Here’s a detailed explanation of why displaying the associated QR code across various platforms is crucial:
- The DUL QR code should be prominently displayed at your business premises. Placing it in a visible location allows customers, visitors, and stakeholders to easily access important information about your company.
- Integrating the DUL QR code into your official website enhances user experience and facilitates communication between your business and potential customers or partners.
- Using the DUL QR code on your social media profiles can help more people find out about your business.
- Ensuring that the DUL QR code is mobile-friendly accommodates users who prefer to access information on the go.
- Educating your target audience about the significance of the DUL QR code fosters transparency and trust in your business operations.
- By promoting QR code usage, you enhance brand visibility and establish your Dubai business as a credible and trustworthy entity in the Dubai market.
HOW DO BUSINESSES USE DUBAI UNIFIED LICENCE (DUL)?
Your Dubai Unified Licence (DUL) will serve as your main business identity in Dubai. It comes with a QR code that you should display prominently at your business premises, on your website, and on your social media accounts. This QR code makes it easy for the public and service providers to access basic information about your legitimate business. You’ll only need to share your DUL and QR code with government authorities and private sector service providers when you need to avail services. You’ll need to replace your traditional licence certificate with the QR code at your business premises. Additionally, make sure to publish the QR code on all your digital platforms, including social media pages and websites. This allows your customers and suppliers to scan the code and view information about your registered business and its status.
WHEN WILL BUSINESSES RECEIVE THEIR DUBAI UNIFIED LICENCE (DUL)?
Each licensed business in Dubai will receive their DUL and QR code over several phases. During this process, businesses will be notified and contacted by the relevant authorities once their DUL and QR code are ready for issuance. This notification typically includes instructions on how to access and download the DUL and QR code, ensuring that businesses are informed and prepared for the transition.
It’s important for business owners to stay updated and responsive to communications from the licensing authorities to facilitate the smooth issuance of their DUL and QR code. This proactive approach will ensure that businesses can quickly adapt to the new system and continue their operations without disruption.
HOW WILL BUSINESSES RECEIVE THEIR DUBAI UNIFIED LICENCE (DUL)?
For existing businesses in Dubai, the process of receiving their Dubai Unified Licence (DUL) details is primarily facilitated through email and SMS communications from the Department of Economy and Tourism (DET). Once the DUL details are ready for issuance, DET will send out notifications via email and SMS to all existing businesses. These notifications will contain essential information regarding the DUL, including the unique DUL number and any associated QR code. Business owners are advised to carefully review these notifications and follow any instructions provided to access and download their DUL and QR code.
Additionally, business owners may encounter situations where they need to fulfil DUL requirements during the license renewal process or when requesting modifications to their existing license from DET. In such cases, DET will provide guidance on the necessary steps to ensure compliance with the DUL framework.
It is crucial for existing business owners to remain vigilant and responsive to communications from DET to ensure a seamless transition to the DUL system. By promptly addressing any DUL-related requirements or inquiries, businesses can ensure continued compliance with regulatory standards and avoid any potential disruptions to their operations.
HOW TO APPLY FOR DUBAI UNIFIED LICENCE (DUL) FOR NEW LICENCE?
Existing license holders do not need to request a DUL and QR code. You will receive notifications from DET once these are issued to your licenses. In upcoming phases, those with non-verified license member identities and contact details will need to log into the DUL portal to verify them. No immediate action is required now; DET will inform you when this phase begins. For non-license holders, DET will publish the procedure to request a DUL before they can apply for a license. They will need to log into the DUL portal, provide basic business information, and once verified, receive a QR code upon license issuance.
WHY HAS MY BUSINESSES NOT RECEIVED THE DUBAI UNIFIED LICENCE (DUL)?
No immediate action is required from your end. In due course the authorities will contact you to outline the next steps for obtaining your DUL and QR code. Soon, all license holders will need to log in to the DUL portal using UAE Pass to update and confirm their contact information before receiving their DUL and QR code.
WHAT DOES IT MEAN IF A DUBAI UNIFIED LICENCE (DUL) IS NOT VERIFIED?
Your license may not be verified if the identity or contact details of at least one license member are unverified, or if your license is missing required information such as essential documentation or specific details regarding your business activities. Additionally, if there are discrepancies in the provided information or if any outstanding issues need resolution, it could delay the issuance of your Dubai Unified Licence (DUL).
HOW TO UPDATE THE DUBAI UNIFIED LICENCE (DUL)?
Contact Creation Business Consultants and we will co-ordinate with the licensing authority to request updates to license details, such as license member identities and contact information. In the future, license members will need to log into the DUL portal using their UAE Pass to update their identity and contact information (mobile and email). Any modifications to license details will necessitate a visit to the licensing authority.
WHAT HAPPENS WITH QR CODE AFTER BUSINESS LICENCE CANCELLATION?
Upon scanning your QR code, the public and service providers will receive a notification indicating that your license has been cancelled. However, your QR code will remain valid even after your license is cancelled. This means that while the QR code can still be scanned, the information retrieved will indicate the cancellation of your license.
HOW TO RETRIEVE DUBAI UNIFIED LICENCE (DUL) CODE?
Upon the launch of the Dubai Unified Licence (DUL), DET sent out emails and SMS notifications to all registered businesses containing their DUL number and a link to access their QR code. If you haven’t already done so, please refer to that communication to retrieve your DUL number.
Moving forward, accessing your DUL and QR code will be even more streamlined. You will have the option to log in to the DUL portal using your UAE Pass, a secure digital identity solution provided by the UAE government. Through this portal, you will be able to easily retrieve your DUL and QR code, ensuring convenient access to your business identity information whenever you need it.
DOES DUBAI UNIFIED LICENCE (DUL) WORK IN OTHER EMIRATES TO EASE TRANSACTIONS WITH GOVERNMENT ENTITIES OR SERVICE PROVIDERS?
The Dubai Unified Licence (DUL) is exclusively issued to businesses registered with licensing authorities in Dubai, including those operating in mainland and free zones. This means that if your business holds a valid licence from any of these authorities, you are eligible to receive a DUL.
Once issued, DULs and their associated QR codes play a pivotal role in facilitating business interactions within Dubai. Government entities and service providers across various sectors are required to utilize DULs and QR codes to provide services to Dubai-licensed companies. They have the option to either scan the QR code directly or integrate with DUL portal Application Programming Interfaces (APIs) to retrieve essential information about these licensed businesses.
It is important to note that while DULs are primarily used within Dubai, entities outside of the emirate can still access basic information about licensed companies by scanning their QR codes, provided they are integrated with DUL portal APIs. This means that businesses operating in Dubai can enjoy enhanced visibility and accessibility, not only within the emirate but also to a certain extent outside its borders, facilitating smoother business interactions and transactions.
HOW BUSINESSES BENEFIT FROM DUBAI UNIFIED LICENCE (DUL)?
The DUL makes business processes easier by simplifying how information is shared and transactions are done, offering several advantages:
- Getting permits and certificates becomes simpler.
- Opening branches and moving businesses between different areas is easier.
- Service providers can access your business details online, making their services better.
- Banks can quickly check your company information for banking and financing.
- Future business owners can easily access verified information to start or grow their businesses in Dubai.
If you are a business owner looking to benefit from the advantages offered by the Dubai Unified Licence, reach out to us for free business consultation today.
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